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Friday, March 13 • 11:30am - 12:30pm
Microsoft Teams - Unlocking Your Team's Productivity and Communication!

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The purpose of this session is to share the journey of the Desktop Support Group at Old Dominion University through many different productivity tools and communications methods before we settled onto Microsoft Teams and never looked back. We'll talk about how we structure our Microsoft Teams, how we use it, some tips and tricks, as well as what we see in the future.

avatar for Brian Klotz

Brian Klotz

Manager, Desktop Technology Support Program, ODU

Charlotte Kimbro

Supervisor, Desktop Support Group, Old Dominion University
I currently supervise the Desktop Support staff for four colleges at Old Dominion University. I'd like to share ideas on how to track productivity outside of the ticketing system, how to better survey our customers on the service provided, how to improve the tracking of state assets... Read More →

Friday March 13, 2020 11:30am - 12:30pm EDT