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Friday, March 13 • 10:15am - 11:15am
Central Service Creation and SCCM

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At VCU, the retirement of an endpoint patching technology and its replacement technology stack provided the opportunity to modify the service structure by which departments and centralized IT interacted. This case study looks at the choices in service design that the Endpoint Management Team studied when rolling out a new patching service.


Craig Kilgo

Project Manager, Virginia Commonwealth University

Friday March 13, 2020 10:15am - 11:15am EDT
Holley V/VI