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Friday, March 13 • 11:30am - 12:30pm
ITIL 4 Updates

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Get the latest information about the status of ITIL 4 training. Hear about the Managing Professional Transition program and the ITIL 4 intermediate courses and certifications. Let's discuss what the next steps are on your ITIL journey.

Take aways: Better understanding of ITIL 4 and recent updates
Speakers
avatar for Edward Gray

Edward Gray

Co-Manager, IT Support Services, University of Mary Washington
Edward is currently Co-Manager of IT Support Services at the University of Mary Washington. He has served in IT at UMW for over 20 years. He holds a number of certifications, including CompTIA, Microsoft, ITIL, Prince2, HDI, VeriSM, and Lean IT. He is a member of several professional... Read More →

ITIL4 Updates pptx
Friday March 13, 2020 11:30am - 12:30pm EDT
Holley IV
  IT Service Management   Client Services/Service Desk   IT Leadership

Attendees (15)