The ACCS-VA Desktop Support Special Interest Group (SIG) offers an opportunity to connect, collaborate, and communicate with the desktop support community at colleges and universities throughout Virginia. This association of desktop support professionals focuses on issues surrounding the support, delivery, and management of endpoint information technology services for our customers. The Desktop Support SIG offers opportunities to reach out for support on specific desktop support topics as well as gain insight on common issues. The SIG membership can share our experiences and discuss the upcoming trends we have come across as well as how to respond.