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Tuesday, March 10 • 10:00am - 4:30pm
ACCS-VA Desktop Support SIG

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The ACCS-VA Desktop Support Special Interest Group (SIG) offers an opportunity to connect, collaborate, and communicate with the desktop support community at colleges and universities throughout Virginia. This association of desktop support professionals focuses on issues surrounding the support, delivery, and management of endpoint information technology services for our customers. The Desktop Support SIG offers opportunities to reach out for support on specific desktop support topics as well as gain insight on common issues. The SIG membership can share our experiences and discuss the upcoming trends we have come across as well as how to respond.
Speakers
avatar for Ryan Davis

Ryan Davis

Manager, Desktop Services (VCU), VCU
Graduate of Virginia Tech with a B.S. in Management Science and Information Technology with a concentration in Decision Support Systems.  Before coming to VCU, worked 14 years of private sector positions in IT management, computer systems administration, desktop support and networking... Read More →
avatar for Brian Klotz

Brian Klotz

Manager, Desktop Technology Support Program, ODU

2020 ACCS Desktop Support SIG Presentation pptx
Tuesday March 10, 2020 10:00am - 4:30pm EDT
Jefferson
  Client Services/Service Desk   User Experience

Attendees (22)