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JP
Jenni Piper
EMU
Director of User & Information Services
Tuesday
, March 10
10:00am EDT
ACCS-VA Desktop Support SIG
Jefferson
Ryan Davis • Brian Klotz
1:00pm EDT
Knowledge Management SIG
Holley I/II
Jimmy Buckingham
1:45pm EDT
Cookie Break for Pre-Conference Meetings
First Floor Foyer
Wednesday
, March 11
8:00am EDT
Full Breakfast Buffet
Portsmouth I-IV
9:00am EDT
Data Integration and Analysis SIG
Holley I/II
Jimmy Patel
10:15am EDT
Keynote: "Why Procrastinators Procrastinate: The Never-Ending Battle in Our Heads"
Portsmouth I-IV
Tim Urban
11:30am EDT
ITSM SIG
Holley I/II
Thomas Mattauch
12:30pm EDT
Lunch [Desserts in Vendor Area]
Portsmouth I-IV
2:30pm EDT
Vendor Meet and Greet
Portsmouth V-VIII
3:00pm EDT
Reporting Functionality and Capabilities: A Presentation and Open Discussion
Madison
Ian Heflin
Marketing and Communications SIG
Holley I/II
Angela Correa
4:15pm EDT
CIO Panel
Portsmouth I-IV
5:30pm EDT
Welcome Reception – Back to the 90s!
Portsmouth I-IV
Thursday
, March 12
8:00am EDT
Full Breakfast Buffet
Portsmouth I-IV
9:00am EDT
Birds of a Feather: Brainstorming ideas for Supporting Women in IT and Mentoring -- a Statewide Endeavor
Holley I/II
Joyce Landreth • Haley Gross De Jimenez • Rachel Crockett • Shannon Phillips • Anne Sheppard
Documentation: The Good, the Bad, and the Unforgivable
Ampitheater
Aaron Reece • Scott Shetrone
Service Management, it's not just IT.
Commodore
Thom Mattauch
10:15am EDT
Keynote: "The Disruption of Higher Ed – Are you Moving Fast Enough?"
Portsmouth I-IV
Renee Patton
11:30am EDT
Is it time to revisit how you train your student workers? How generational differences are driving changes to training
Ampitheater
Lisa Leidig
Jamf Pro for Apple Device Management
Holley VII
Benjamin Dennis
Software Licensing SIG
Holley I/II
Drew Davis
12:30pm EDT
Lunch [Desserts in Vendor Area]
Portsmouth I-IV
1:30pm EDT
IT Governance
Holley I/II
Sean Mays • Corie Forrest
Fast Track Implementation of Knowledge-Centered Service at James Madison University
Ampitheater
Debby Boyle • William Case
2:30pm EDT
Vendor Meet and Greet
Portsmouth V-VIII
3:00pm EDT
Service Desk SIG
Holley I/II
Candice Goodin
Birds of a Feather: eSports
Holley III
John Drummond • Karen Conner • Terry Trojak
5:30pm EDT
Crafts & Controllers – Let the Games Begin!
Portsmouth I-VIII
Friday
, March 13
8:00am EDT
Full Breakfast Buffet
Portsmouth I-IV
9:00am EDT
A Future without Passwords?
Holley I/II
J.D. Sayle
10:15am EDT
Central Service Creation and SCCM
Holley V/VI
Craig Kilgo • Marvin Davis
11:30am EDT
ITIL 4 Updates
Holley IV
Edward Gray
Modernizing A Knowledgebase: Improving or Changing KMS to Meet Growing Needs
Holley V/VI
Jan Dougherty • Jimmy Buckingham • Jered Benoit
12:30pm EDT
Lunch and Prizes!
Portsmouth I-IV
Timezone
ACCS-VA 2020
America/New York
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ACCS-VA 2020
Mar 10
-
13, 2020
Tuesday
, March 10
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, March 11
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, March 12
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, March 13
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425 Water Street, Portsmouth, VA, USA
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