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Sam Keeler
Virginia Commonwealth University
IT Analyst, IT Support Center
keelersa@vcu.edu
Wednesday
, March 11
8:00am EDT
Full Breakfast Buffet
Portsmouth I-IV
Registration Open
Registration Desk
10:15am EDT
Keynote: "Why Procrastinators Procrastinate: The Never-Ending Battle in Our Heads"
Portsmouth I-IV
Tim Urban
12:30pm EDT
Lunch [Desserts in Vendor Area]
Portsmouth I-IV
1:30pm EDT
Bridging the communication gap: How strong communication strategies can make your next project a success!
Madison
Rebecka Hall
2:30pm EDT
Vendor Meet and Greet
Portsmouth V-VIII
3:00pm EDT
Introducing the "Service Review": Developing Service Baselines and Integrating Continual Service Improvement in Your Organization
Holley IV
Hannah Steighner
5:30pm EDT
Welcome Reception – Back to the 90s!
Portsmouth I-IV
Thursday
, March 12
8:00am EDT
Full Breakfast Buffet
Portsmouth I-IV
9:00am EDT
Documentation: The Good, the Bad, and the Unforgivable
Ampitheater
Aaron Reece • Scott Shetrone
11:30am EDT
The Silver Skates or: How I Learned to Stop Worrying and Love the Wiki
Holley V/VI
Will Conn • Sam Keeler
12:30pm EDT
Lunch [Desserts in Vendor Area]
Portsmouth I-IV
1:30pm EDT
Fast Track Implementation of Knowledge-Centered Service at James Madison University
Ampitheater
Debby Boyle • William Case
5:30pm EDT
Crafts & Controllers – Let the Games Begin!
Portsmouth I-VIII
Friday
, March 13
8:00am EDT
Full Breakfast Buffet
Portsmouth I-IV
10:15am EDT
Staying Prepared: Taking a University Wide Approach to Business Continuity Planning
Lee
Hannah Steighner • Barry Lanneau Jr • John Gayle
11:30am EDT
Modernizing A Knowledgebase: Improving or Changing KMS to Meet Growing Needs
Holley V/VI
Jan Dougherty • Jimmy Buckingham • Jered Benoit
12:30pm EDT
Lunch and Prizes!
Portsmouth I-IV
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ACCS-VA 2020
America/New York
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ACCS-VA 2020
Mar 10
-
13, 2020
Tuesday
, March 10
Wednesday
, March 11
Thursday
, March 12
Friday
, March 13
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425 Water Street, Portsmouth, VA, USA
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